I don’t have access to my e-mail account.

#792518
  • Monsterpharma
    Rank Math pro
    Content AI Starter Trial

    I don’t have access to my email account to get the login details for the pro version. We are undergoing technical works and our corporate mail can’t receive messages for the next couple of days. Can I get the data to another email? E-mail for feedback: k*****************@g********

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  • Hello,

    I’m sorry to hear about the issue with accessing your email account for the Rank Math PRO version login details. If you are unable to access your email account and need to change the email associated with your Rank Math PRO account, you can follow these steps:

    1. Visit the Rank Math Support Forum to open a ticket.
    2. In the Ticket Title section, enter a one-line summary of the issue.
    3. Provide more details in the Ticket Question section.
    4. In the Sensitive Data section, enter the email address(es) you want to connect to your PRO account.
    5. If you’re merging your FREE and PRO accounts, select one of the emails as your preferred email address.
    6. Include the email address you used to purchase the PRO plan or a screenshot of the invoice received from FastSpring.com.
    7. Click the SUBMIT YOUR TICKET button.

    Our support team will assist you in locating your PRO account and changing the email connected to it or merging it with your FREE account as per your request.

    If you have any further questions or need assistance, please feel free to reach out through the support ticket. Thank you for your understanding.

    Kind regards.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    Thank you so much for getting in touch.

    Can you please send an email to our billing and accounts department at s******@r*********** using the first email address and cc the second email address, and we will do the needful.

    We really look forward to hearing back from you. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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