I do not see “Connect Google Services” in Analytics

#646635
  • Resolved Angel
    Rank Math free

    We did Click on Dashboard to access the Rank Math settings.
    Scroll down to the Analytics section.
    Toggle the switch to enable the Analytics module
    (It was already On)
    Still…
    I do not see “Connect Google Services” in Analytics.

    We have tried different things, but nothing works

    We have created a temporary access with the email
    b******@r***********
    [Moved to the sensitive data section]

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We’ve checked your website and it looks like you’ve already connected your Google Account with Rank Math but the properties are not appearing on the Analytics Settings. We tried to perform further troubleshooting but unfortunately, the account you’ve shared with us doesn’t have access to check the plugins of your website.

    In this case, please follow this guide to remove the Rank Math App from your Google account and reconnect it with all the required permissions, and see if that resolves the issue: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    Also, please make sure that you’re connecting to the correct Google account and not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Angel
    Rank Math free

    Ups. We thought you had full access with that temporary link

    This is the access
    [moved to sensitive data section]

    Thanks

    Hello,

    Thank you for your patience.

    We’ve checked your site, and it seems that it’s in a multisite environment.

    In that case, you may need to follow our guide here to properly activate the Rank Math plugin:
    https://rankmath.com/kb/installing-rank-math-on-a-multisite-environment/#install-free-version

    Then, please follow our guide here to create the URL Prefix property:
    https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-console

    Once done, reconnect your site on your WordPress dashboard > Rank Math > General Settings > Analytics.

    Let us know how this goes.

    Angel
    Rank Math free

    I have followed the instructions…

    The search console site is finally there sc-domain:soulmate2024.com

    Rank Math SEO → General Settings → Analytics

    But no option to select in Analytics and Analytics 4

    Hello,

    Please make sure that you have activated the plugin on sub-sites, not on the network. Once done, follow these steps:

    1. Please delete RankMath’s app from here:

    https://myaccount.google.com/permissions

    remove rank math app

    2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.
    re-create analytics tables

    3. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that show up:
    WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link
    reconnect analytics

    Allow all the permissions on the next screen.
    tick all checkboxes

    Let us know how that goes. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘I do not see “Connect Google Services” in Analytics’ is closed to new replies.