Hello,
Thank you for reaching out to us, and we apologize for the inconvenience you’re experiencing with the Content AI credits.
To ensure that you receive the 750 Content AI credits for free, please make sure you are logged in to the correct account that you used to purchase the plugin. Once logged in, head over to your Rank Math > Account > Website or visit this URL: Rank Math Account
Check if you can see the correct remaining credits. If the credit count is correct but not reflecting on your website, please disconnect and reconnect your Rank Math account from your WordPress admin area > Rank Math > Dashboard > Help. After doing so, refresh the credits count again in the Content AI section.
If you are still facing issues after following these steps, please let us know, and we’ll be happy to assist you further.
We appreciate your understanding and patience as we work to resolve this issue for you.
Sources:
How to Restore Missing Content AI Credits » Rank Math
Not resolve. Please check. Screenshot
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please confirm if you’ve already followed the steps from this guideline? https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/
If so, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and share a screenshot with us so that we can check the issue further for you.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
