Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Rank Math has an option that automatically installs the Google Analytics code for your site.
You can check this link for more information:
https://rankmath.com/kb/install-google-analytics/
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
That is correct, but not for the basic version of Rank Math, but only if i get the Pro version of Ranked Math.
Hello,
Thank you for the follow-up.
The Install analytics code is also available using Rank Math Free. The other options are only available in the PRO version.
Could you please confirm if you’re unable to toggle that option in Analytics?
I hope that helps.
Looking forward to helping you.
Thank you.
I do not have code, but when i toggle the option in analytics, there is not any place to put the code. and yes there is a major problem, that i hope that you are able to rectify.
Hello,
When you enable the install analytics code option, Rank Math automatically adds the Analytics tracking code to your website, you do not need to add it manually.
I hope this helps. Looking forward to helping you.
I do not have the code, but i did toggle the option in analytics, and then nothing happened, and Rank Math did not automatically install the code, so now what is next?
Hello,
Thanks for getting back.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.