i could not find redirected page

#86016
  • Resolved Siyamak
    free

    hi. i have a problem if you could pls guide me:
    i wanted to create new page with address for exp: mypage
    but i found this page is redirected to home pereviouse
    i mean when i address this:
    mysite.com/mypage
    it goes to home!!
    i had check all redirect section in rankmath, robot and htaccess files but i did not find any redirect address for mypage!!
    do you know how can i find such these pages and correct the redirect address?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math today.

    The URL seems to be somehow redirected by WordPress, you can test it here: https://httpstatus.io/ and check for X-Redirect-By.

    We can take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Yous have an attachement file named hotels which results to a URL similar to your post/page URL: https://yourdomain/hotels. This URL redirects to homepage as it reads as an attachment page which you have set to Redirect to homepage(if not attached) in Rank math > General Settings > Links.

    I changed the permalink of the image file in Media > Library > Hotels from /hotels to -image-hotels to fix the issue. You can change this by editing the image and changing the slug in Rank math metabox under edit snippet. Please check and let us know.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    hi dear michael. i have to thx god for all kinds. one of theme is knowing you and your company.
    thank you for your time and all things you done for my problem. i didnot ever guess it done with a file that attached. i thought it cause by any page or post redirected.
    now it is working well, thx god
    thx michael and rankmath team.
    good luck

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

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