Hello,
Sorry for any inconvenience that might have been caused due to that.
Did you also do this?
You are hitting a timeout on your server. Please ask your web host to increase Max input time from 300 to 600 (or more if it doesn’t work)
Looking forward to helping you. Thank you.
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This reply was modified 4 years, 10 months ago by
Alberto.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.