Hello, we apologize for the inconvenience you’re experiencing with reading your tickets. If you’re having trouble accessing your tickets, please try refreshing the page or accessing them from a different browser. If the issue persists, please click on the “Open a ticket” button to assign this ticket to a human agent who will be able to assist you further. Thank you for bringing this to our attention.
🚨 URGENT 🚨
I made a claim through a ticket for the amount to be charged for the annual license. I didn’t receive a response. You disabled my business license. Now I can’t see the response to the tickets. My complaint was clearly about unfair treatment regarding fares and broken promises on previous tickets. I still haven’t received a response from you and now all the sites I have, have fallen into the free license, along with all the inconvenience this causes me.
It is a lack of respect and compliance on your part. I need you to answer me immediately. You hurt my clients and my company.
Hello,
Thank you for contacting Rank Math support and we apologize for the inconvenience.
It looks like your Business plan has expired already, which is why you are now on the FREE plan. And since FREE users can’t access the PRO forum, that would explain why you were unable to access your tickets in the PRO forum.
I have just moved your most recent ticket to the FREE forum, so you should be able to access and see our reply to the ticket.
If you still need help with anything else, please let us know.
Thank you for choosing Rank Math!
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
