i just waiting for my answer
Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using a credit card instead.
I hope that helps. Thank you, and looking forward to your update.
Hi
My card is an international master card. (USD)
Why your system does not allow my card while I using this card all over the world.
B.Rgds,
Hello,
Thank you for the follow-up, and sorry for the delay.
Could you please confirm if your card is not a prepaid card? Unfortunately, we don’t accept prepaid cards since they cannot be used for recurring payments.
Please use some other card or purchase using PayPal/Amazon Pay.
I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
Hi
I have a PayPal account and there also a sufficient balance.
But I have no PayPal required Bank account or Card to be included in the system.
Thatswhy I only pay PayPal to Paypal.
In this regards how you can help me.
B.Rgds,
** Still I have confused as, why your system does not accept the master card (yes this card is pre-paid). But it is a USD card and all kinds of SEO tools I arranged using this card.
Hello,
We do not accept a pre-paid card because this payment recurring a recurring subscription. That is not possible with pre-paid cards or with PayPal when you have not added a card to PayPal.
So, please use a real-credit card or add it to PayPal before attempting to make a purchase.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
