I cant get the authorization code for Google search console to work

#4966
  • Resolved Sam
    Rank Math free

    Hi I’m trying to set up Rank Math and I cant get the authorization code for Google search console to work

    I’ve already verified my website.
    There is also no drop down.

    Thanks

    • This topic was modified 4 years, 11 months ago by Sam.
Viewing 12 replies - 1 through 12 (of 12 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Would you mind sharing your authorization code on the sensitive data section so that I can help further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Sam
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Sam
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi there,

    Thanks for the response.

    There is a JS error that is preventing the saving of plugin settings on your site which could be related to the issue that you are facing. Would you mind sharing some FTP access as well so that I can dig deeper into the cause of this?

    Hope to hear back soon.

    Sam
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Have you changed the logins? I was just running some tests and got logged out.

    I am looking forward to helping you.

    Sam
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Sam,

    I have logged in to your site and I tried activating the Search Console module in WP Admin > Rank Math > Dashboard, but the server is returning a HTTP 500 error (internal server error). This might be caused by a conflicting plugin, or some kind of coding error. In most cases, the details of such errors can be found in the error log, and that would certainly help us find what’s causing it.

    I can see other errors in the browser’s debug console on your admin pages, such as this:
    PHP notice - message: "Use of undefined constant ‘www - assumed '‘www'", file: "wp-config.php", line: 106
    This error is not related to Rank Math, but the Search Console issue might be connected to this PHP error.

    To check the wp-config.php file and to look for an error log on the server, I tried accessing your site through FTP but for some reason it doesn’t let me through. It accepts the login details you shared in the Sensitive Data field, but then it gets stuck at the “Listing directory…” step. There might be some kind of firewall in place that is blocking the connection.

    I have added my IP address in the Sensitive Data field, please add it to the server’s whitelist so I can take a look at your setup. Also, please let us know the last few error messages from your server’s error log.

    Thank you. Looking forward to helping you.

    Sam
    Rank Math free

    Try now

    Hello,

    Thank you for provided login details. I was able to login.

    There was some strange issue on your site, modules could not be activated because the option which was holding the data about activated modules was misformatted for some reason. I was able to reset this option so please choose which modules you want to use and activate them again.

    Also, there were some incorrectly added constants in your wp-config.php file, probably pasted from internet. I’ve fixed that as well.

    Please see if the issue is fixed and let us know.

    Hope that helps.

    Thank you.

    Sam
    Rank Math free

    Thanks so much!

    Todd
    Rank Math free

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

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