Hello, I’m sorry to hear that you’re experiencing issues with generating new posts and editing old ones after installing Rank Math Pro.
It seems like you might be encountering an error when trying to open a post. However, the image link you provided is not accessible.
If you are experiencing issues with Rank Math Pro, it’s best to ensure that you have followed the installation steps correctly. Additionally, if you have recently upgraded to Rank Math Pro, make sure that the free version is installed on your website before activating and using Rank Math Pro.
If you have already followed these steps and are still facing issues, please provide more details about the error you are encountering or any error messages you are seeing. This will help us understand the issue better and provide you with specific guidance.
If you need further assistance, please reply with more details or screenshots of the error message, and we’ll be happy to help.
Sources:
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Installing Rank Math on a Multisite Environment » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Hello,
Thank you for contacting us and we are sorry for any inconvenience that might have been caused due to that.
Can you please share the error log with us?
Having the error log file will give a clear idea of why this might be happening.
You can follow this guide to enable debugging in WordPress https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.
However, as you’re currently using the Rank Math PRO plugin on your website, the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
