I can’t connect my rank math account to my new site

#842498
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  • Hello, we apologize for the issue you are facing while trying to connect your Rank Math account to your new site.

    To connect your Rank Math account, please follow these steps:

    1. In your WordPress admin area, navigate to Rank Math > Dashboard.
    2. Look for the option to connect your account and click on Connect Now.
      Click Connect Now
    3. Ensure that you select the correct account and then click on OK, Activate Now. If you have multiple PRO licenses, you can choose the preferred license from the drop-down menu.
      Activate Rank Math PRO Subscription
    4. Once connected, you can check your connected websites from your Rank Math Account Area.
      Connected websites in Rank Math

    If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    Website Not Shown In Rank Math Account Area » Rank Math

    “Oops! That page can’t be found.” errors i’m getting

    Hello,

    Thank you for contacting Rank Math support.

    To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience. Thank you for choosing Rank Math.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘I can’t connect my rank math account to my new site’ is closed to new replies.