Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. We look forward to hearing from you.
Thank you. I did all of that, but I didn’t find any issues. The problem still persists. I also contacted my hosting provider, but nothing has changed.
Hello,
Please try the following and let us know if it helps:
- Go to WP Dashboard > Rank Math > Dashboard and select the Advanced Mode option. This will enable more features and settings for Rank Math.
- Go to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button. This will create the necessary tables for Rank Math Analytics.
If that does not help resolve the issue, then please share access to your website with us so we can investigate the issue. Please follow these steps:
- Edit the first post on this ticket and include your WordPress logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience. Thank you for choosing Rank Math.
I found these in error logs if can help you this problem :
Rank Math Table Missing Errors:
“WordPress database error Table ‘u951297471_TlBgB.wp_rank_math_analytics_objects’ doesn’t exist”
PHP Warnings in Redirection Module:
” Undefined array key “sources” in …/class-redirection.php on line 217
foreach() argument must be of type array|object, null given “
Hello,
Please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Recreate Missing Database Tables button and see if that works for you: https://rankmath.com/kb/rank-math-status-and-tools/#recreate-missing-database-tools
Please note that some options are only available when you enable the Advanced Mode in Rank Math. If Database Tools is not showing, please switch to the Advanced Mode: https://rankmath.com/kb/switch-from-easy-to-advanced-mode/
If the issue persists, please follow this guide to remove the Rank Math App from your Google account and reconnect it again with all the required permissions, and see if that resolves the issue: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token
Let us know how it goes. Looking forward to helping you.
Thank you.
thank you,
If I use the method of reconnecting my Google account, will I lose all my Rank Math configurations? I need to know this before proceeding.
Hello,
No, you will not lose your Rank Math configurations when you reconnect your Google account.
Regards,
Hello, I tried all that. One thing has changed: the analytics are now showing on the Rank Math overview. However, adding redirections is still not working. Any suggestions?
Hello,
Please note that the Analytics module is unrelated to the Redirection module. If you’re still experiencing issues adding redirections, please share access to your website with us so we can help investigate the issue.
Best regards
