Hello,
We apologize for the inconvenience you’re experiencing while trying to access your Rank Math PRO account. It seems that there might be an issue with the email address connected to your PRO account.
To resolve this, please navigate to the Rank Math Support Forum and open a ticket. In the Ticket Title section, enter a one-line summary of the issue, and in the Ticket Question section, provide more details about the problem you’re facing.
In the Sensitive Data section, enter the email address you want to connect to your PRO account. Once done, click the SUBMIT YOUR TICKET button.
Our support team will locate your PRO account and change the email connected to it or assist you in resolving any other issues you’re facing.
If you have any further questions or need assistance with anything else, please feel free to reach out to our support team directly from here. We’re here to help!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for reaching out to us.
We regret to inform you that due to legal restrictions and compliances, we are no longer accepting users from sanctioned countries.
We understand that this may be inconvenient for you and we apologize for any frustration or disappointment this may have caused.
We value your interest in our platform and we hope that you will check back with us in the future to see if the situation has changed. If you have any further questions or concerns, please don’t hesitate to reach out to us.
If this is an error and you are not from a sanctioned country, please confirm your country of residence so that we can re-evaluate your account.
Thank you for your understanding.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
