I cannot start the plugin setup.

#122850
  • Resolved Suzan
    Rank Math free

    I cannot start the plugin setup. The bleu Botton continues to flicker
    and when i click on it nothing happens. i see a loading bar and then the page hangs and nothing happens.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    May I know if you have already checked the plugin requirements for Rank Math installation?
    https://rankmath.com/kb/requirements/

    If you have made sure that these requirements are met, please try to clear your cache or try a different browser to setup.

    I hope that helps. Thank you, and looking forward to your update.

    Suzan
    Rank Math free

    I’ve checked this but this seems to be okay.

    Toine
    Rank Math free

    The rquirements page shows a 404 error

    Hello,

    Sorry for the delay.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    @Toine can you try to clear your browser’s cache or use a different browser? It seems to be working fine here.

    I hope that helps. Thank you, and looking forward to your update.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘I cannot start the plugin setup.’ is closed to new replies.