I cannot log into my account

#690379
  • Resolved Rob Thiesfield
    Rank Math free

    Hi, I have tried to log into my account and it fails every time. I have reset my password and it says that the password is incorrect.

    The only way I can log in is by using my google account… but this is NOT CONNECTED to my Rank Math account… so it appears as a FREE account when in fact I have a PRO account and CONTENT AI as well.

    Please help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    Thank you for reaching out to us, and we apologize for the inconvenience you are experiencing with logging into your account.

    It seems like there might be an issue with your account credentials. To resolve this, please ensure that you are using the correct login credentials for your Rank Math account. If you have reset your password and are still unable to log in, please try clearing your browser cache and cookies or use a different browser to log in.

    If you are still unable to log in, please provide us with the email address associated with your Rank Math PRO account so that we can investigate further and assist you accordingly.

    We appreciate your patience and understanding as we work to resolve this issue for you.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Fix Problems While Connecting Account Using Rank Math » Rank Math

    Hello,

    We are glad to know that this issue is resolved. Thank you for letting us know.

    This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 2 replies - 1 through 2 (of 2 total)

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