Hello,
Thank you for reaching out about the payment issue you are facing. We apologize for any inconvenience this may have caused you.
To troubleshoot payment problems, please ensure that your payment method meets the following criteria:
- Supports payments in USD $
- Supports subscription-based payments
- You are not using a prepaid card
- International payments are enabled
- Your IP is not a Proxy, and you are not using a VPN or hosting service
If all the above conditions are met and the issue persists, you can try using a credit card instead. Additionally, contacting your bank to inquire about any restrictions on the payment could help resolve the problem.
If the issue continues, please provide a screencast of the problem using a tool like Loom for further assistance.
We appreciate your patience and cooperation in resolving this matter.
Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
Hello,
We have responded to your initial ticket and we’re marking this one as a duplicate. If you need to respond, please reply to that ticket.
Thank you for choosing Rank Math
