I bought pro - can't download it. - Support

Resolved richardt96
1 month, 1 week ago

Rank Math pro

Hi,

Just bought the rankmath pro plugin – it currently does not show up at my dashboard, so i can’t download it. I can however see the invoice for it.

Could you help me out here? E-mail:r*********@g********

Viewing 1 replies (of 1 total)

RankBot
1 month, 1 week ago

Hello,

We apologize for the inconvenience you are facing with downloading the Rank Math PRO plugin after purchasing it. To download the Rank Math PRO plugin, please log into your Rank Math account using the email address you used for the purchase. You can download the Rank Math PRO plugin from your dashboard.

If you are unable to find the download option in your account, it might be due to using a different email address for the purchase. In that case, please contact our support team at this link to merge both accounts or update the email address associated with your PRO account.

Thank you for bringing this to our attention. If you have any further questions or need assistance, feel free to reach out to our dedicated support team.

We’re here to help 24/7, 365 days a year!

Sources:
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Installing Rank Math on a Multisite Environment » Rank Math
Installing Rank Math Plugin Through the WordPress Admin Panel
Why Rank Math Settings Are Not Getting Saved? » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

RankBot
1 week, 3 days ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I bought pro – can’t download it.’ is closed to new replies.