Hello,
Thank you for contacting Rank Math. If I understand you properly, the Rank Math meta box is showing but not expanding in the classic editor. Let me know if I didn’t understand the problem properly.
There are a few possible reasons why the meta box might not show up or expand properly. Here are some steps you can try to fix the problem:
- Clear your browser cache and cookies and reload the page editor.
- Check your browser console for any JavaScript errors and share them with us. You can access the browser console by pressing Ctrl+Shift+J on Windows or Cmd+Option+J on Mac.
- Disable any caching plugins or services on your website and see if the meta box expands.
- Try using a different browser or device and see if the meta box works.
This issue might also be occurring due to conflict with another of your plugins/themes. You can check for plugin conflicts by following this guide: https://rankmath.com/kb/check-plugin-conflicts/
Please try these steps and let us know if they resolve your issue. If the issue persists after following these steps and checking for plugin conflicts – then we might have to take a closer look at your website. Let us know how it goes.
Looking forward to helping you.
