I am not able to set a fokus keyword (keyword gets deleted after update)

#210449
  • Hello Rank Math Support,

    when I try to set a focus keyword for my pages then afterwards this keyword get deleted even when I save / update the page. I tried it already several times and when I try to change an already existing focus keyword then it gets deleted as well.

    For a better understanding I recorded a short video to show you the issue.

    Here is the link to the screen recording: https://streamable.com/tzltn4

    Can you please help me to solve this bug/issue?

    Thanks a lot for your help!

    Best regards,
    Steffen Straub

Viewing 1 replies (of 1 total)
  • Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    I was unable to access the screen recording that you have shared. Here’s a screenshot of the error: https://i.rankmath.com/hdEFXM

    However, Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please refer to this tutorial guide for more details:
    https://rankmath.com/kb/meta-data-not-saving/

    Please let us know how that goes.

    Thank you.

Viewing 1 replies (of 1 total)

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