I am having trouble connecting Google to Rank Math

#331397
Viewing 7 replies - 1 through 7 (of 7 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Are you using Firefox or Safari to save the Analytics settings?

    If yes, can you please try saving the Analytics settings in an Incognito window in Chrome?

    Let us know if the issue persists in Chrome.

    We are here to assist you.

    Hello,
    I am using Firefox. I gave your suggestion a try, used Chrome and Incognito as well as regular way. After clicking on Connect to Google, signing into Google, I had a page showing that there were 6 services connected to Rank Math. I proceeded from that page to the sign-in page of WordPress, then a page that read: “The link you followed has expired.” This is the same result using Firefox and Chrome. Perhaps the issue is with hosting?

    Anas
    Rank Math business

    Hello,

    Please check if PHP values are not too low to handle the processes.

    You can check that by going to WordPress dashboard > Tools > Site Health > Info tab > Server

    If the values are low, please contact your web host and ask them to set the following values:

    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000

    If the issue persists, then assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    I was able to change the PHP Time limit to 120.
    PHP max input variables was already 1000.
    Max input time is -1 and PHP Memory Limit is 256M.
    Talked to the hosting agent, They cannot make changes to PHP settings. It’s not supported to change these perimeters.
    Now what?

    Hello,

    Can you please clear your website and browser cache (preferably use an incognito browser) and try connecting your Google Service again?

    If the issue persists, please let us know and we will further help you with your issue.

    Lookin forward to helping you.

    I have tried with my abilities to follow and do all suggestions. I have had the same results of having ‘The link you have followed has expired’. I just cannot seem to get back onto WordPress after the google sign-in.
    So, I have gone to try on another computer. At first, the same result. Retried and retried get back onto WordPress, persistence, and after 3 tries got back on but still not working. Remembering I had tagged my google manually yesterday, I went and removed the tag. Tried again to connect google, and this time everything worked!
    Perhaps this was the issue earlier, but with updates that remove my tag it’s difficult to remember the timing.
    Anyways, thanks for every ones help.

    Hello,

    Thank you for the update.

    We’re glad that this issue is already resolved.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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