I am facing sitemap can be read, but has errors

#469575
  • Resolved Bobby Scott
    Rank Math free

    Hey Team RankMath,

    I am facing sitemap can be read, but has errors in google search console, particularly for page-sitemap.xml, please check and fix the issue for me.

    I ran some tests and it is showing that “Your Sitemap does not appear to be in a supported format. Extra content at the end of the document on line 2.”

    I also took help from this article but it didn’t work out.

    Please help me ASAP.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    The screenshots you have shared are not opening. Could you please use this tool and share the links instead?

    However, we can replicate the issue with your page-sitemap and it’s due to the Kadence code getting added to the sitemap’s source code.

    This issue is occurring for many of our users and we expect this to be fixed fairly soon as it’s a high priority.

    In the meantime, you can roll back to the previous version of Rank Math in order to avoid this issue. Please navigate to WordPress Dashboard > Rank Math > Status & Tools > Version Control > Rollback Version, select and Install Version 1.0.99

    Here’s a link for more information:
    https://rankmath.com/kb/version-control/#num-1-1-how-to-rollback-rank-math-to-a-previous-version

    We would really appreciate your kind patience regarding this matter.

    Hope that helps.

    Thank you.

    Thanks for the reply,

    I rollbacked to the 1.0.99 Version, and now my page-sitemap.xml is working fine.

    Could you please tell me by when the issue will be fixed with newer version? if not, can you remind me through this support box or email when the issue is fixed.

    Hello,

    Unfortunately, we don’t have an ETA for when a fix will be rolled out.

    Rest assured that we will inform you once we added the fix in the next updates or you may keep an eye on our changelog page here: https://rankmath.com/changelog/

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘I am facing sitemap can be read, but has errors’ is closed to new replies.