i am disconected again

#784541
  • Resolved DavidJLevine

    1 month ago

    Rank Math free
    Content AI Starter

    I am trying to use content AI
    I was unable to connect
    one of your staff was great and got me connected.
    I tried to use it again and I am having the same issue again.
    HELP

    I tried again and now its working this is very weird

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month ago

    Hello,

    Thank you for reaching out to us regarding the issue you are facing with Content AI.

    I’m sorry to hear that you are experiencing difficulties with connecting to Content AI again. To reconnect your website with Content AI, you can follow these steps:

    1. Navigate to WordPress Dashboard → Rank Math SEO → Help and click on Disconnect Account as shown in the screenshot below:
      Click Disconnect Account

    2. After disconnecting, you can proceed to reconnect your website with Content AI by following the steps outlined in our knowledge base article here.

    If you encounter any issues during this process or need further assistance, please feel free to let us know. We are here to help you.

    Thank you for your patience, and we appreciate your understanding.

    Sources:
    How to Connect/Disconnect Your Website From Content AI
    Rank Math General Settings

    Adetayo

    1 month ago

    Hello,

    Thank you for contacting Rank Math support

    We are glad that the Content AI now works.

    However, when such occurs, please ensure you have updated to the latest version of our plugin according to the changelog https://rankmath.com/changelog/free/

    Then follow the guide below to restore the credit on your website:
    https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    RankBot

    6 days, 8 hours ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘i am disconected again’ is closed to new replies.