Https to https redirection not working

  • On the website when we installed Rank Math the http to https redirection not working and many more..

    Please check staff only data

    • This topic was modified 3 weeks, 6 days ago by  Rakeshgupta. Reason: info in senstive data updated
Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This is very strange, do you have another redirections plugin installed on your site?
    Does this issue go away when you deactivate Rank Math?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thanks for the access.

    Kindly share some FTP access as well so that I can fix the too many redirects error that came up while investigating the first issue.

    We are looking forward to helping you. Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Rakesh,

    Thanks for the follow up.

    The password is not correct, please check this and share a working password.

    I am looking forward to helping you. Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    No update! Please give the solution asap. Not resolved yet…

    Hi Rakesh,

    Apologies for the delay.

    I submitted this issue to our developers for closer investigation earlier and we will have an update for you in a short while.

    We appreciate your continued patience. Thank you.

    Hi, Michael Davis!

    I am still waiting for the response. Please make it on priority as we are unable to do business. Its affecting my business so please as on priority, resolve this issue…

    Thanks in Advance…

    Hello,

    I can see the redirection working fine on your site: when I navigate to http://s*********.com then I get redirected to https://s*********.com and the page is loaded correctly. Same for http://s*********.com/blog which gets redirected to https://s*********.com/blog.

    When trying the first URL the redirection took quite long time (almost a minute) but then it loaded. This suggests some kind of server issue. I can see a large number of active plugins on your site, one of those, or a conflict between two plugins can also cause such issue.

    Please try disabling all other plugins temporarily, and then try the redirection in a new browser or in Private/Incognito mode, because the browser cache of such 301 redirects can cause issues. If that helps, try activating the plugins one by one to find the culprit.

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘Https to https redirection not working’ is closed to new replies.