Hello,
Thanks for getting in touch with us today.
We would be happy to help in this. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
HI Muneeb,
Thanks for the follow up.
You forgot to share the site URL on the sensitive data section.
Please share this info so that we can check this issue for you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Muneeb,
I am still unable to login to your site, you have a firewall that is preventing me from accessing the login page: https://snag.gy/RXb549.jpg
Please whitelist my IP so that we can check this issue. Thank you.
Hi Muneeb,
I am sorry but I’m still not having any luck with the login, the firewall is still active.
Please disable this feature so that we can check this issue for you.
Thank you.
I have disabled all plugins related to login attempts and Ip, try one more time if not it is okay I’ll try to find another plugin and fix it by my own. The problems is not with rank Math, it is my page builder oxygen which hides the breadcrumbs for some reason having them active in the rank math settings, what I have thought it was adding a shortcode under the header and call some rank math breadcrumbs function to show them.
Thanks!
Hello,
You can use the following PHP code to show the breadcrumbs:
<?php if (function_exists('rank_math_the_breadcrumbs')) rank_math_the_breadcrumbs(); ?>
If you want to include it in a page/post content, you can use the shortcode version:
[rank_math_breadcrumb]
Hope that helps.
OMG you guys already had this code in the settings options of breadcrumbs smh, it is working now, I really appreciate your help!
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
