Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
You are nesting the name under the item property and that’s what causing the issue. The name should be used as the property directly under the ListItem as you are adding type and position. Here is a screenshot for your reference:
Hope that helps. Let us know if you need any other assistance.
Hello Jaydeep,
I am checking it from end. Update you soon.
Hello,
Sure! Let us know how it goes.
Meanwhile, please don’t hesitate to let us know if you have any other questions.
Looking forward to helping you.
Thank you.
Hi Jaydeep,
I have inserted the item as per the suggestion given by your rankmath support colleague. I have previously added “name” as a property in the Listitem after type and position but still it was generating the “name” property group automatically. After adding “item” group before “name” property the issue still prevails it didn’t get resolved. I think you need to read the whole discussion first and then give the suggestion. I had already provided the backend login. You can generate one template by using my template “Itemlist7a” from rankmath saved templates and check what’s the critical issue prevailing in the above mentioned template. Kindly, do research thoroughly and help me out with the accurate solution.
Hello,
I am able to replicate the issue on my end. Our plugin is converting the name property into a property group. It could be a bug in our plugin and I have forwarded this to the devs to investigate further.
We will inform you as soon as we have an update.
We really appreciate your patience in the meantime. Please don’t hesitate to get in touch in case you need our assistance with anything else.
Thank you.
Hello Jaydeep,
Kindly resolve the bug related issue in rankmath pro plugin and update me as early as possible.
Hello,
Thank you for getting back to us.
That bug has been resolved and an update has been shipped. Please update the Rank Math plugins to the latest version and let us know if you’re still having any issues.
Thank you for your patience and cooperation
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We apologize for the issue. We are currently checking this with our development team.
We should get back to you shortly.
Thank you.
Hello,
Circling back to your ticket, it appears that we don’t have this fix yet in our recent update but I was informed by our developers that they will include the fix in an update very soon.
We again apologize for the inconvenience and thank you so much for your patience.
Don’t hesitate to get in touch with us if you have any other questions.
Hello Jeremy,
Kindly resolve this issue as early as possible and let me know once it gets resolved.
Hello,
We have gone and did a follow-up on our dev team so you may expect the fix to be included in the next release.
We will surely inform you when the update arrives.
Thank you so much for your patience on this one.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Can you please let us know here which specific schema template and specific custom variable are currently not working as intended?
Looking forward to hearing back from you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
