Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Please ensure that your images are using the recommended image size as Social media will prioritize it. Recommended image size is 1200 x 630 pixels.
If the issue persists, please share the affected URL with us so we can further check it on our end.
Looking forward to helping you with this one.
Hello Jeremy,
Thank you so much for your reply. In the example I gave you, the image size is not 1200 x 630 pixels but it works as I would like. So I don’t where the problem is. With Yoast SEO for example this functionality works without many configs. Please I would like to precise that I do not talk about Social Media like Twitter and Facebook. On those, It works fine. But when I share my link on Whatsapp or Telegram I don’t have the image embedded in the link.
Thanks again for your help and your promptness.
Hello,
Could you please share the affected URL in the sensitive data section?
Also please ensure the image’s file size is less than 300kb as that is the maximum size supported by WhatsApp.
We look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I checked the link that you have shared in WhatsApp and the link preview is showing the image that you have set.
Please check the screenshot that I have attached in the sensitive data section and let us know if you need any other assistance.
Thanks.
Hello Support.
It works indeed now. I really don’t know why it didn’t then. Thank you very much for your assistance. I really don’t know what happened.
Best regards.
Hello,
We are super happy that your issue is resolved. It must have been a caching issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
