How to activate my subscription ?

#740975
  • Resolved Nubet

    2 months, 3 weeks ago

    Rank Math free

    Hi, I just bought a plan and it doesn’t show up in my account. How can I correct that ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    2 months, 3 weeks ago

    Hello,

    I’m sorry to hear that you are facing issues with activating your subscription. To activate your subscription successfully, please follow these steps:

    1. Connect Your Website: Ensure that your website is connected to your Rank Math account. You can do this by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help. If the page shows Connected, choose Disconnect Account and then reconnect your website with the correct Rank Math account by clicking the Connect Now button.

      Click Connect Now in Rank Math

    2. Choose the Correct Account: When activating your license, make sure to use the same account associated with your Rank Math subscription. In the Plugin Activation dialog box, choose your license and then click the OK, ACTIVATE NOW button.

      Activate Rank Math License

    3. Confirm Activation: Once your website is successfully connected with your Rank Math PRO account, you will see the status on the Help page of your WordPress dashboard and in your Rank Math Websites section.

    If you encounter any further issues or need additional assistance, please feel free to contact our support team, and we’ll be happy to assist you promptly.

    Thank you for reaching out, and we appreciate your patience as we work to resolve this matter for you.

    Sources:
    Where Is My Rank Math PRO License Key?
    How To Downgrade Your Rank Math PRO Subscription » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How To Upgrade Your Rank Math PRO Subscription » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math

    Princess

    2 months, 3 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We can see from the order number that you purchased the subscription using a different email address (Kindly check sensitive data section).

    To avoid any confusion in the future, would you like to merge these two accounts?

    If so, please tell us the preferred email address and we will do the needful.

    We really look forward to helping you.

    RankBot

    1 month, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘How to activate my subscription ?’ is closed to new replies.