Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Can you please share some details of the issue you encounter with our plugin? You may also share some screenshots of the area in which you are having difficulties using it or any error log that can help us determine the cause of the issue.
Looking forward to helping you on this one.
Hi Jeremy, I don’t know how to correct the errors that RankMath found- I am a novice in maintaining my website. the developer no longer is around. I only update plugins and I don’t know anyone who can maintain my website for these sorts of upgrade to improve my website and google search. I thought RankMath would be able to detect and repair??
I also upgraded to RankMathPro and I don’t know how to incorporate it to my website even after watching the video, I don’t have the email with user id and password
Hello,
You can follow our complete guide for using Rank Math in this tutorial:
https://rankmath.com/blog/complete-rank-math-tutorial/
For connecting your website to your Rank Math PRO account, please follow these steps:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
If you still need assistance connecting your account, please share your WordPress login information in the sensitive data section
It is completely secure, and only our support staff has access to that section.
I hope that helps.
Thank you.
wordpress. larajo/Buddy4me2!
I don’t typically use the website WordPress, my website discountpartysuppliesandmore was created by someone who uses WordPress
Hello,
I tried to log in to your website but the login credentials are incorrect.
Please check and provide the correct login details so we can check further.
If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
[Moved to sensitive data section]
Hello,
It seems like you have shared the login details of your WordPress account.
We need access to your website’s WordPress admin.
I tried the credentials on your WordPress admin but it is still incorrect.
Check the screencast in the sensitive data section.
Please check and provide the correct login details for your WordPress admin dashboard so we can check further.
We look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
