Hello,
Thanks for getting back to us and we regret the inconvenience due to the issue.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for the follow-up.
I’ve tried checking your site using Google’s Rich Results test, and it seems that your homepage is already working fine.
It is already showing Page is eligible for rich results. Could you please let us know if we are still missing something from your concern?
I hope that helps. Thank you, and looking forward to your update.
I have enabled breadcrumbs so it is showing breadcrumb schema now.. But still it is not showing “Sitelinks Search Box” or “SearchAction” Schema, which suppose to be enable by default in rank math..?! Why is that..?!
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Also, i am getting error when trying to add Breadcrumb php snippet from “Code Snippet” Plugin..
https://i.ibb.co/PGz9byN/breadcrumb.jpg
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Rank Math suppose to be a simple SEO plugin, but so far it has proven to be the worst plugin TBH… Seems like this plugin is made to waste users time… It has more problems than features..
Hello,
Thanks for your reply.
By default, only those schemas are displayed which you’ve selected in the global settings (Rank Math > Titles & Meta). For example, if you’ve set the default schema type for posts as Article (from your WordPress admin area > Rank Math > Titles & Meta > Posts > Schema type), then Article schema will be automatically added to the posts that you create.
Please try to add the Breadcrumbs snippet without opening and closing PHP tags (<?php ?>). Replace the code you’re adding with the below code:
if(function_exists('rank_math_the_breadcrumbs')) rank_math_the_breadcrumbs();
Please let us know how that goes.
Thanks.
Breadcrumb issue resolved (code worked i think, not sure how to test it)…
but that Sitelink Schema still no resolved..
I am talking about “Sitelink SearchBox” for homepage…
Check the below image, This site has sitelink schema.. How i add this (This schema added by other plugins fine but rank math unable to do that)..
https://i.ibb.co/VWm4wXH/schema-sitelink.jpg
.
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And that breadcrumb code not working..
https://i.ibb.co/K7WQ3YM/php.jpg
Hello,
Thank you for keeping in touch with us and we deeply apologize for the issue that you are facing.
I modified the code a bit to make your breadcrumbs work and it should work now. Upon checking your pages, I noticed that there are another breadcrumbs enabled on your website:
As for your sitelink SearchBox schema issue, Rank Math should generate this schema by default and you can’t control it over the settings. But since it is not showing on your website, can you please check if there are other plugins or your current theme that is conflicting with Rank Math? You may follow this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let me know how it goes, we are looking forward to helping you.
Breadcrumb issue resolved..
.
As for searchaction schema.. I cant use that plugin to troubleshoot cause last time i use it and it messed up me whole site. But i am sure it is not theme issue . I have another site https://tabindab.com on which same blocksy theme installed (and some other similar plugins), and searchaction schema working fine on that website..
Hello,
Thank you for the follow-up, and sorry for the delay.
Since the Health Check plugin is not working on your site, we may need to deactivate plugins and switch the theme manually on your site to investigate further.
Alternatively, you can also create a staging site with the same issue as it seems that your site is currently live. This will also avoid your site getting any issues and recommend specific troubleshooting steps.
Here is a guide that could be really useful for you on how to create a staging site: https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
I hope that helps. Thank you, and looking forward to your update.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
