Homepage Redirect Error

#31980
  • Resolved Peter Nyiri

    4 years, 2 months ago

    Rank Math free

    I ran into a redirect chain on the homepage of my site FunnelXpert.com.

    Turned off caching plugins,
    image optimization, etc.

    Seems like it is caused by the RankMath Redirection function. When I
    turned it off, the problem went away.

    The problem only exists on the homepage and it comes and goes.

    Your answer:
    It seems FunnelXpert.com is redirected to FunnelXpert.com/ which is then redirected back to FunnelXpert.com.
    That’s causing the loop.

    Please deactivate all redirections at WordPress Dashboard > Rank Math > Redirections. If that solves the issue, enable each redirection one by one until you find the problematic issue.
    – I did this, didn’t resolve. I also turned off redirection of attachments. I don’t see any more settings that redirect, but maybe I am wrong.
    Regards,
    Peter

Viewing 2 replies - 1 through 2 (of 2 total)
  • Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have logged in to your site and resaved the general settings and the homepage is now working. Please check to confirm.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Todd

    4 years, 2 months ago

    Rank Math free

    Hi Peter,

    We are extremely sorry about this and for the late response. Your reply was stuck in spam due to the use of links in your reply.

    It seems like the issue has been fixed.

    Please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Homepage Redirect Error’ is closed to new replies.