Homepage Link

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

The URL you have shared is not opening on our end. I’ve attached a screenshot in the sensitive data section. Could you please check?

Also, it would be helpful to advise accordingly if you can share some screenshot links using this tool or record a video screencast using a tool like Loom showing the issue.

Looking forward to helping you.

Thank you.

Hello,

We apologize for the unexpected delay.

I tried checking the URL page you shared and it seems to have only 1 title tag as you can see in my screenshot here: https://i.rankmath.com/1uoZQg.

The meta description however does have duplicate tags. https://i.rankmath.com/OOcEj5

Could you please look into your theme’s header.php file and remove that extra meta description tag if there is any?

If it is not in the theme, it might be added using another plugin.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Please let me know if you find the culprit.

Only the site admin would know and your users won’t be affected by this troubleshooting.

If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.