Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share your homepage URL with us so that we can check the issue further for you?
Meanwhile, you can try to follow this guideline and see if that works for you: https://rankmath.com/kb/url-not-in-sitemap/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi, added links to a private post above and thank you for your reply.
Yes I already checked everything as far as I can see using https://rankmath.com/kb/url-not-in-sitemap/ as a guide, as mostly detailed in my 1st post. I can go through them one by one:
1. The Page is Set as Noindex
– “checked for ‘index’ on that page in admin (scores 96/100)” + “Google has indexed the homepage and is not returning any issues in search console”
– So checked as detailed in my 1st post here
2. You’ve Set a Custom Canonical URL
– Uses Rankmath default setting unchanged + root domain (https://www.mydomain.co.uk), same as Google has indexed + “Google has indexed the homepage and is not returning any issues in search console”
3. Post is Excluded From the Sitemap Settings of Rank Math – no exclusions in ‘any sitemap settings’, or specifically under rank-math-options-sitemap ‘General’ or ‘Pages’
– therefore I can’t see this as relevant to the homepage listing
RE:If the URL that has been excluded from your sitemap is an author page, then be sure to check the Authors sitemap settings.
– I’ve just checked ‘index’ for Titles & Meta for thoroughness, but it doesn’t affect the homepage listing, only affects posts + adds an author archive sitemap, which I don’t currently want
– I can’t see this as relevant to the homepage listing, so I’ve reset ‘Authors’ back to ‘no index’
4. Empty Archive Page is Excluded – no exclusions in ‘any sitemap settings’ + I can’t see this as relevant to the homepage listing
5 The Sitemap is Being Cached – I’ve added page-sitemap.xml to be excluded in litespeed cache (as detailed in my 1st post here)
Thank you
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
