Hello,
Thank you for contacting Rank Math today.
This type of issues often arise due to plugin conflicts.
Have you tried deactivating all other plugins except Rank Math and test?
Let us know if that works for you.
Also let us know if we can deactivate all plugins for you.
Looking forward to help you.
I been working with the same plugins on all my websites since allways. This problem started to happend 2 days ago when I opened this ticket. Anyway, I did this test of deactivating the plugins but I just couldn’t find anything wrong.
Hello,
I have just tried it creating a new post on the website and editing the meta title and description. After that, I saved it as a draft and reloaded the page. But the title and description remained with the changes so I was not able to replicate the issue.
I have left the post as a draft so you can check it by yourself. If your issue is still there, could you let us know how we could replicate it?
Looking forward to help you.
how it happens sometimes:
1. I paste my article
2. I edit the title (no the SEO title)
3. I type in the focus keyword
4. I edit SEO title (diferent from the article title) and description
5. I save or publish the article
Hello,
As you say, does it only happen sometimes? Could you let us know some post in your site where it is happening right now? (I mean, that you are not able to change the SEO Title) So we can go there and check the reason of the issue.
Looking forward to help you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
in sensitive data I added some of the posts where this problem is annoying me.
Hello,
I did some tests (as you can see in the screencast I have attached in the Sensitive Data section) and it seems the problem only happens when we add an emoji to the Meta Title or Meta Description. To fix it, you should ask your hosting support to update the database encoding to support emojis charset.
Looking forward to help you.
oh… my… god… I can finally sleep… thaankk youuu!!!! YOU ARE THE BEST!!!
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
