help me

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have checked your sitemap URL and it is loaded successfully. Please note that you can fix this kind of error in future by doing the following:

    1. Head over to WordPress Dashboard > Settings > Permalinks

    Hit the save button once.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

    Hit the save button once.

    I hope this info helps. Thank you.

    ​​​​​​​

    hi sir
    I can’t fix my problem.
    can you fix my problem please?

    Hi there,

    Thanks for the follow up.

    Your host is aggressively caching the sitemap file which is causing the changes not to take effect on the sitemap index.
    Please get in touch with your host and have them bypass the sitemap index file.
    I have temporary installed Google XML sitemaps plugin and the new sitemap URL works well.

    I hope this info helps. Thank you.

    Hi sir.
    Thank you for help me.
    Now I can’t use rankmath sitemap in my site?

    Hi Zahra,

    Good news! I have deleted Rank Math on your site to clear the local sitemap cache file and installed the plugin file afresh and this is now working as expected.
    Please test this from your end and let us know how it goes.

    Thank you.

    hi Michael Davis
    thank you for help me.
    but yet show yoast sitemap.I not know what I do?
    please help me.I like to use your plugin sitemap not use yoast sitemap.

    hi Michael Davis.
    thank you very much.
    my problem was solve.
    you solve my problem
    I like you and your plugin

    hi sir.
    but yet sitemap not include product and product tags!
    now what I do?
    I index product and product tags.
    please help me

    hi my other problem is google can not fetch my sitemap!
    What I do?

    Hello,

    Thanks for getting in touch.

    I have checked your sitemap and the product and product tags are included on the index as shown below:
    IMG

    Please delete the current sitemap file on your search console, purge your site cache and then resubmit the new sitemap.

    Let us know how this goes. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘help me’ is closed to new replies.