Hello,
I’m sorry to hear that you’re facing issues accessing your old tickets. To assist you further with this matter, please use the available buttons to assign the ticket to a human agent who will be able to help you regain access to your old tickets. Thank you for reaching out, and we appreciate your patience.
If you have any other questions or need assistance, feel free to let us know.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for contacting support.
You could not see them because the tickets were created on the PRO support forum and since you no longer have a PRO subscription you do not have access to that forum.
We have however moved your tickets to the FREE forum so you can have access to them.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
