Headless CMS Support Breaks With Japanese Characters - Support

Resolved Andrew Merrell
3 months ago

Rank Math free

Hi,

We are trying to use RankMath in a headless capacity on our Japanese blog (https://www.materials-talks.jp/) to pull through the meta data and it looks like when Japanese characters are present in the URL it breaks.

This is an example blog post: https://www.materials-talks.jp/%E3%82%B0%E3%83%AC%E3%83%BC%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E7%B5%90%E5%90%88%E5%B9%B2%E6%B8%89%E6%B3%95gci%E6%90%AD%E8%BC%89-creoptix-wave-system%E3%81%AE%E7%89%B9%E8%A8%AD%E3%83%96%E3%83%AD/

This is the REST API call we are making: https://materials-talks.jp/wp-json/rankmath/v1/getHead?url=https://www.materials-talks.jp/%E3%82%B0%E3%83%AC%E3%83%BC%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E7%B5%90%E5%90%88%E5%B9%B2%E6%B8%89%E6%B3%95gci%E6%90%AD%E8%BC%89-creoptix-wave-system%E3%81%AE%E7%89%B9%E8%A8%AD%E3%83%96%E3%83%AD/

Can this be looked into please?

Kind regards,
Andrew

Viewing 5 replies - 1 through 5 (of 5 total)

RankBot
3 months ago
Hello,

We apologize for the issue you are facing with RankMath in a headless capacity on your Japanese blog. Thank you for providing the example blog post URL and the REST API call you are making.

Based on the information provided, it seems that the issue might be related to Japanese characters in the URL causing the problem. To resolve this, we recommend encoding the Japanese characters in the URL before making the REST API call.

Here is an example of how you can encode the URL with Japanese characters:
```
https://rankmath.com/kb/headless-cms-support/
```
Please try using the encoded URL in your REST API call and see if it resolves the issue with Japanese characters breaking the Headless CMS support. If the issue persists or if you have any further questions, please feel free to reply to this ticket.

Kind regards,
Rank Math Support Team

Sources:
How to Enable Headless CMS Support in Rank Math? » Rank Math
Rank Math General Settings
Jaideep Asrani
2 months, 4 weeks ago

Hello,

Thank you for contacting Rank Math support.

We can replicate it on our end and have logged it as a bug. We will inform you once this is fixed.

We appreciate your patience in the meantime.

Please do not hesitate to let us know if you need our assistance with anything else.

Princess
2 months, 1 week ago

Hello,

We released a quick Beta update you can try to see if that helps.

Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates

If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients

Please clear the caches, server, and WordPress after updating.

You can disable the Beta updates once you update to the latest version and if the issue is fixed.

We are here to assist. Thank you.

Andrew Merrell
2 months, 1 week ago

Rank Math free

Hi Princess,

Does the beta release contain a fix for Japanese characters in the URL?

Kind regards,
Andrew

Ike
2 months, 1 week ago

Hello,

We can confirm that the Headless CMS issue with Japanese characters has been resolved in the latest beta update. You can follow the steps given by my colleague above to install the beta version.

Kindly install the beta version and confirm that this issue has been resolved for you.

We look forward to hearing back from you.

Thanks.

RankBot
1 month, 1 week ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Headless CMS Support Breaks With Japanese Characters’ is closed to new replies.