Headings and meta can’t edit

#518009
  • Resolved Dan Sardar

    1 year, 2 months ago

    Rank Math free

    Hi there

    I tried change “Archive titles Category” field and remove “Archive” word, but when I try save changes I received next page

    The link you followed is out of date.
    Please try again.

    This post was initiated by seo-by-rank-math .

    Call stack:

    wp_die()
    wp-includes/functions.php:3592
    wp_nonce_ays()
    wp-includes/pluggable.php:1274
    check_admin_referer()
    wp-content/plugins/seo-by-rank-math/includes/admin/class-options.php:215
    RankMathAdminOptions->reset_options()
    wp-includes/class-wp-hook.php:308
    do_action(‘admin_post_rank-math-options-titles’)
    wp-admin/admin-post.php:85

    Before make changes the page “Headings and meta” is slow loaded and freez browsers several times. I think because have attributes too much (about 500 pcs)

    My PHP limits was increased

    PHP time limit 3600
    PHP memory limit 512M
    Max input time 3000
    Upload max filesize 500M
    PHP post max size 300M

Viewing 11 replies - 1 through 11 (of 11 total)
  • Reinelle

    1 year, 2 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    The “Link you followed expired” issue on your site could be caused by an outdated PHP version. Could you please share the PHP version you’re currently using?

    Also, since you have mentioned you have too many attributes being added in the Titles & Meta settings, that could return the same error message.

    You can check our guide here for more information:
    https://rankmath.com/blog/the-link-you-followed-has-expired/

    Looking forward to helping you.

    Thank you.

    Dan Sardar

    1 year, 2 months ago

    Rank Math free

    Hi

    I use latest PHP version 7.4.33

    “Also, since you have mentioned you have too many attributes being added in the Titles & Meta settings, that could return the same error message.”

    do you have any solutions? can I make changes through Data base or maybe some scripts?

    Miguel

    1 year, 2 months ago

    Hello,

    That is not the latest version of PHP and in fact, it’s already outdated as you can see from the documentation here: https://www.php.net/supported-versions.php

    Don’t hesitate to get in touch if you have any other questions.

    Dan Sardar

    1 year, 2 months ago

    Rank Math free

    I updated PHP to 8.2, it’s latest version available from my hosting. I know PHP have 8.4 version, but it’s unavailable at this moment. Anyway I think it’s not problem for my issue. Why for default RANK MATH mark all of categories like a “Archive”? what’s the goal of this option? Can I change it through DB?

    Miguel

    1 year, 2 months ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Dan Sardar

    1 year, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Dan Sardar

    1 year, 2 months ago

    Rank Math free

    Hello

    I updated sensitive data and make backup

    Miguel

    1 year, 2 months ago

    Hello,

    You haven’t updated the PHP version on this website to one of the supported versions as we asked before.

    Also, the website has a lot of data so you might need to increase the limits even higher to allow the Titles & Meta settings to get saved because otherwise, you would be exhausting the limits of the server.

    Another thing we noted is that this website had the PRO plugin installed earlier today, could you please share the account that you used to make this purchase so we can verify the same?

    Looking forward to hearing back from you.

    Dan Sardar

    1 year, 2 months ago

    Rank Math free

    When I update PHP version and it’s not help for me I restore it, and now I updated to PHP 8.2 again, please check

    Dan Sardar

    1 year, 2 months ago

    Rank Math free

    Hello

    do you have any updates?

    I don’t have PRO version, it’s my freelancer try install it for check have PRO version same issue or not, but it was unlucky

    Jeremy

    1 year, 2 months ago

    Hello,

    We apologize for the delay in response.

    You may ask your freelancer for the email address they used to purchase the subscription before we assist you with any PRO-related issues.

    As for your current issue, we would like to check it further but the admin password you shared doesn’t seem to work anymore and we can’t access your WP dashboard. Can you please confirm?

    Also, please try increasing your website’s PHP values to at least the following:

    PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

    Looking forward to helping you.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘Headings and meta can’t edit’ is closed to new replies.