Heading Analyser Issue

#81631
  • Resolved neeraj solanki
    Rank Math free

    Actually my website https://yagyasolanki.com has crashed yesterday because of some error between Rank Math plugin and cache plugin but my that problem is resolved.Now I am facing a another problem regarding Heading Analyser. Before crashing Heading Analyser tool is working but not I am unable to use it.So please guide me that I can I use this feature again.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for getting in touch. I am really sorry for the trouble this must have caused.

    Since you didn’t provide any extra details about the issue you are having, I will think it could be due to the latest WordPress 5.5. version, since it is breaking websites right, left, and center:
    https://www.searchenginejournal.com/wordpress-5-5-issues/377851/

    Assuming you are using the latest version of all the plugins, themes and WordPress (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    WP 5.5 brought a new error (not actually an error) that is not covered much and is related to the new jQuery version in the core. That is breaking many old themes and plugins. You have to stick with the developer that updates their products regularly or check with them and ensure they are compatible with WP 5.5

    If it is an issue with your theme, you can use this plugin until your theme provider releases an update: https://wordpress.org/plugins/enable-jquery-migrate-helper/#description

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Thanks for your reply but my question is something different that when I write a post in that heading analyser function is missing but before crashing I am able to use it.

    Hello,

    To help us understand your issue clearly, could you please create a screencast with https://www.loom.com and share the URL in the sensitive section so we can be able to assist you.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Heading Analyser Issue’ is closed to new replies.