Head Menu Issues

#8644
  • Hi guys. I updated to the latest version of RM this morning and as soon as I did this I ended up with problems with the head of my home page. The whole header menu including admin icons now disappears as soon as I log in.
    You can reproduce this by going to the main page before logging in and then going to it after logging in.
    Nothing else has been changed this morning other than the RM update.
    I have cleared browser cache, cleared site cache but the problem persists.

    • This topic was modified 3 years, 3 months ago by Paul Atkinson.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have been able to replicate the issue on your site, I have added the below CSS fix on the custom CSS section of your site:

    body.admin-bar.et_fixed_nav #main-header{
        top: 32px!important;
    }

    I hope this info helps. Thank you.

    ​​​​​​​

    Hi Micheal, Thanks for that although it hasn’t fixed the issue completely.
    I can see the navigation header now, but I still only see a blank black area above that where the admin bar should be.
    In fact, The admin bar seems to be showing BELOW the footer in a text list format?

    See these screenshots:
    (I tried adding them here but the popup screen kept vanishing straight away.)

    https://roadsidetowing.com.au/images/Admin-Nav-Bar.jpg

    https://roadsidetowing.com.au/images/Admin-Nav-Bar-at-bottom-of-page.jpg

    Just another note.. It only seems to be having this issue with the index page.
    Any other page on the site works fine and displays the header and admin bar without issues.
    I have also cloned the front page to a test page and even that works fine. But when it is loaded as the index page it fails.

    Hi Paul,

    Thanks for the follow up.

    The issue appears to be theme related, I have deactivated Rank Math and cleared the cache but the issue is still reproduced.

    Please get in touch with your theme author so that they can help in this.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Head Menu Issues’ is closed to new replies.