Having trouble when i test Live test or mobile friendly

#90979
  • Resolved Burak Sahin

    3 years, 6 months ago

    Rank Math free

    Hello,
    My site is definitely on google. here is the screenshot. https://prnt.sc/uuin59
    But when i click LIVE TEST, I have this error. https://prnt.sc/uuioe1

    I also go and try mobile friendly tool and got error. https://prnt.sc/uuisou
    My my robots.txt is OK according to google. https://prnt.sc/uuitzq

    Also my staging site has no issue when i try for mobile friendly test.

    So what is wrong now?
    Why my Live Test and mobile friendly test gives me error?

    PS : I have reach hosting company kinsta and they say everything is fine for them. It may cause due to rank math.

Viewing 1 replies (of 1 total)
  • Michael Davis

    3 years, 6 months ago

    Rank Math pro

    Hello,

    Thank you for getting in touch and I am extremely sorry about the trouble this might have caused.

    You seem to have mobile Googlebot unauthorized to access your site. You can test your URL here: https://httpstatus.io with Googlebot smartphone as your agent. You can check the screencast I have added in the sensitive section for reference.

    The headers are either sent by your site or your server. You can disable Rank math and clear your cache then test your URL again to confirm if this is coming from Rank math.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    3 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Having trouble when i test Live test or mobile friendly’ is closed to new replies.