Having Issue While Using it With Powepack How to Block

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hi,

    I am sorry but is the issue from Rank Math or the other HowTo Block plugin you are using?

    Please note that the HowTo Block from Rank Math works only with the Gutenberg Block Editor. It might work with Elementor but it is a hit or miss as we have not officially ported the block to Elementor.

    Let us know.

    Hello,

    Just to add on this: The issue, it seems, is with this statement: "text": "<div class="rank-math-step-content "><p>Once you rec..."

    The text string is being enclosed by double quotes which also happen to be the same used to define the step content class. While analyzing the code, it may seem the string <div class= is by itself and rank-math-step-content is not enclosed by any quotes.

    You can get in touch with the Powerpack plugin support to help you in this.
    ​​​​​​​
    Hope that helps. If you have any further question(s), please let us know. Thank you.

    I havn’t added Rankmath how to schema on that particular page. Then why it is showing there. How can I block rank math to editing in that code.

    Without rankmath the code is working perfectly

    Hi,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I have updated the Data with login URL please check and solve the issue ASAP.

    Please also let me know how you solved the issue. I need to implement this on other sites as well

    Due to some issue I have updated the login details please go through the new login URL

    Hello,

    The rank math classes seem to have been added to some steps and not on others. I removed the divisions on the page by editing the page on elementor and then on the individual steps, checking the text version instead of the visual. This seems to have resolved the issue with your HowTo markup. Please check and confirm.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Yes, it is working fine now. Can you elaborate a step by step process?

    This will help me to edit all other pages as well.

    Hello,

    To do this, just go to the page with your how to block and Edit with Elementor. Scroll in Elementor page and select your how-to-schema. You can then see the schema options on the Elementor content pane. Select on one of the steps and view the text version. If there are any rankmath classes added to the steps, you will see them there, here is a screencast to help you: https://i.rankmath.com/ahZAUP

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    Ok so I have to remove rankmath classes Right?

    Hello,

    Yes, if you find one there, just delete it. But if you still have questions, just let us know and we will try to help you.

    Looking forward to help you.

Viewing 13 replies - 1 through 13 (of 13 total)

You must be logged in to reply to this ticket.