Have some trouble setting up SEO in Rank Math

#78597
  • Resolved Anh Pham
    Rank Math free

    I have 3 error which I listed below. Pls help me!

    * Search Console
    “The data sets are empty in your cache. You can wait for the next cronjob (19/08/2020 00:00:00) or Update Manually.

    Note: Please update your data by clicking on ‘Update Manually’. Google only stores data from the last 90 days – a dataset older than that can’t be updated anymore.:

    * ht.access
    .htaccess file is not writable.

    *SEO Analysis: Robot.txt file is missing

    • This topic was modified 3 years, 8 months ago by Anh Pham.
    • This topic was modified 3 years, 8 months ago by Anh Pham.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Anh,

    We cannot seem to be able to cancel the current fetching process.

    Can you please reauthorize Rank Math with Google Search Console? Then, ping us without making any other changes so we can check.

    Yes, I did reauthorize it, but still fetching again .. What else should I do?

    Hello,

    I checked your site, you don’t seem to have authorized. Please authorize the search console or add s******@r*********** to your site GSC and let us know so we can investigate this further.

    Looking forward to helping you.

    Yes I just did, please check it for me
    THank you so much

    Hello,

    We are sorry but we do not have access to your domain in the Google Search Console.

    Please check again.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Have some trouble setting up SEO in Rank Math’ is closed to new replies.