Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Could you please check the following:
1. Is the sitemap working fine in your browser? You can check that by going domain(.)com/sitemap_index.xml
If the sitemap is working fine, you can try validating it on this link: https://www.xml-sitemaps.com/validate-xml-sitemap.html
If the validation works, please move to the second point.
2. Have you verified the correct version of your website on Google? Please check if you have verified the www (or non-www) and https (or http) version of your website. If there is a mismatch, please fix that.
3. Finally, make sure you have cleared the cache and excluded Google bot from seeing a cached version of your sitemap.
If you have followed these and you are able to view your sitemap without any problem, then Rank Math is outputting your sitemap correctly and the error must be coming from Google. You can try and use a 3rd party sitemap plugin to confirm. Just make sure you have disabled the Sitemap module of Rank Math in WordPress Dashboard > Rank Math > Dashboard when using a 3rd party sitemap plugin.
If the other plugin works, please do let us know.
If the issue persists, please share the sitemap URL in the designated sensitive data section.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for that additional information.
I’ve checked your sitemap, and it seems that you haven’t verified the correct version of your site www (or non-www) and https (or http). Please refer to the screenshot in the designated Sensitive Data section.
Please ensure that only 1 sitemap is working, and the rest are redirecting to it. You can also use this tool to verify.
I hope that helps. Thank you, and looking forward to your update.
Please tell me, How can I verify it?
Hello,
Thank you for following up.
You can follow the steps in this link, then resubmit your main sitemap_index.xml:
https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#5-check-for-the-correct-version-of-the-sitemap
I hope that helps. Thank you, and please don’t hesitate to contact us if you need further assistance.
I’m unable to fix this issue. Can you please fix it for me. I’ll share you the credentials.
Hello,
You can modify these codes and add them to your .htaccess file to fix these redirection issues with GSC.
RewriteEngine On
RewriteCond %{HTTP_HOST} ^yourdomain.com [NC]
RewriteRule ^(.*)$ http://www.yourdomain.com/$1 [L,R=301]
We recommend contacting your web host for further assistance with this and ask them to do it for you.
I hope that helps. Thank you, and looking forward to your update.
I did these changes and inserted sitemap GSC.
Hello,
Thank you for following up.
After ensuring your sitemap’s version, you need to resubmit your main sitemap_index.xml only. Google will then use it to crawl the others.
I hope that helps. Thank you, and please don’t hesitate to contact us if you need further assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
