Hello,
I apologize for the inconvenience you are facing with your site icon not showing correctly when Googling your business name. To ensure that your site icon appears correctly in Google search results, you need to set up the favicon properly.
To resolve this issue, please follow these steps:
-
Update Your Site Icon:
- Log into your WordPress site and navigate to WordPress Dashboard → Appearance → Customize → Site Identity.
- Upload the image you want to use as your site icon under the Site Icon section.
- Save the changes.
-
Clear Cache:
- Clear any cache on your site, plugins, or server to ensure the updated site icon is reflected.
-
Check Sitemap:
- Verify that your sitemap is correctly generated by visiting Tools → Site Health → Info in your WordPress dashboard.
- Ensure that the server configurations meet the recommended values:
- PHP max input variables: 1000
- PHP time limit: 120
- PHP memory limit: 512M
- Max input time: 150
If after following these steps the issue persists, please open a ticket here so our support team can assist you further.
Thank you for bringing this to our attention. Let me know if you need any further assistance.
Kind Regards,
Sources:
How to Change Your Website’s Favicon in WordPress » Rank Math
How to Setup Rank Math SEO Plugin Properly
Rank Math Sitemap Issues and Their Fixes » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please note that our plugin doesn’t control the favicon, it is usually your theme that is generating the favicon so you need to make sure that your favicon is properly configured. You may check with your theme author for that.
Even so, it is up to Google to decide if they wish to insert the icon on the SERP, it will depend on several factors, and website authority is one of those factors.
https://developers.google.com/search/docs/appearance/favicon-in-search
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hi Jeremy, thanks so much for your information. Appreciate it. Just wanted to confirm.
Have a great one and you may close the ticket.
Kind Regards,
Hello,
We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
