google search console not find logo url

#413851
Viewing 7 replies - 1 through 7 (of 7 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting the support and we regret the inconvenience caused.

    Please add a logo under Rank Math > Titles & Meta > Local SEO > Logo.

    Once done, clear your website’s cache and test the website with Google’s Rich Results Testing Tool and see if the issue gets fixed: https://search.google.com/test/rich-results

    Let us know how that goes.

    Thank you.

    Thank you for your reply, this action has been tried several times, but my logo was published last week before this problem occurred and the cache was cleared. However, the same error still occurs when I send it to google for review today.

    What other factors may affect the logo cannot be retrieved by google?

    Best regards,

    20220704

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    ok,thank you!

    Hello,

    I went ahead and enabled the Local SEO and the entered URL has been added. Your homepage has been validated now on the Rich Result Test:

    local logo

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    thank you very much, you are so kind!

    It turns out that the url is not filled in correctly.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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