Google™ Search Console – Domain Not Appearing In Dropdown

#25600
  • Resolved James Harkin

    4 years, 3 months ago

    Rank Math pro

    Hi

    I just installed RankMath, I am going through the Setup Wizard. I’ve come across an annoying issue with Google™ Search Console. I authorize with Google™ Search Console using my email address. I also use the same account information for Webmaster Tools. So everything RankMath needs is on the same account on my site. During the Setup Wizard, just two original domains show, I add my new domain, the one I am using RankMath on and I hit ‘refresh’ and the new domain doesn’t appear. So, if I skip or click save and continue the first domain in my list remains in the Search Console Profile. Unchangeable. When I go to General Settings > Search Console that domain is the only one available, no other domains are in the dropdown and there’s no Refresh button. I cannot change it, even know I know there are now three domains in the Google™ Search Console.

    Also, the Setup Wizard doesn’t save ‘Logo for Google’ every time I add an image and click ‘save and continue’ it reverts to blank when I return to the setup wizard, but the Default Social Share Image is still there. The image I have uploaded is 1920X1080px as directed.

    Regards

    James

Viewing 1 replies (of 1 total)
  • Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    1). This may suggest that the verification process was not successful. Could you please try a different verification method such as the DNS method and check if the results will be different?

    You do not need to run the setup wizard again, just head over to WP Dashboard > Rank Math > General Settings > Search console

    2). I suspect that there could be another plugin that is affecting the save action in the plugin. Please try to identify the culprit by performing these steps: https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Google™ Search Console – Domain Not Appearing In Dropdown’ is closed to new replies.