google not indexed my sitemap url

#89548
  • Resolved John Moris
    Rank Math free

    dear team,

    I am trying to upload my website url in google search console. google didnt index my url. I have tried many times. kindly check and guide me in this regard

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It looks like you are serving a cached version of your sitemap to Google and your visitors.

    You must add all the sitemap file locations to the exclusion list in your Cache plugin so that the sitemaps are never cached. These are the files you must add to the exclusion list:
    sitemap_index.xml
    post-sitemap.xml
    page-sitemap.xml
    category-sitemap.xml
    product-sitemap.xml

    This is required since Sitemaps are already cached internally by Rank Math and we flush them everytime you post something new and with our cache – you won’t see the issue you are seeing in Google.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Now I have added all these sitemaps in my robots.txt file. After addtion i am trying to submit sitemap to google for indexing but google is showing same error. Kindly check and guide me in this regard. I shall very thank ful to you.

    Regards,

    John

    • This reply was modified 3 years, 6 months ago by John Moris.

    Hello John,

    It seems you may have misunderstood my colleague’s reply.

    His reply was to exclude all your sitemap URLs from caching. This is not done via robots.txt. Please edit your robots.txt and delete the edited content.

    To exclude your sitemaps fro being cached, you should check in your caching plugin settings for excluding option. You can share with us the caching plugin you are using so we can try and guide you on where to add the exclusion rules.

    If caching is not on your site, then it is likely your server has caching enabled. Please get in touch with your hosting provider and ask them to exclude all your sitemap URLs from being cached.

    Once done, you should purge/clear all cache then resave permalink and sitemap settings

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hi Michael,

    Thanks for your promp reply. Rcently. used cache plugin. Yesterday I deleted it. Today my host provider clear all caches but stil google and bing showing eror on my urls other than sitemap_index.xml. can u guide me in this regard. Bing acept the sitemap but shows no sitemap url found.

    whrn I try to ping sitemap its show bad request

    http://www.google.com/ping?sitemap=<https://couponscodi.com/sitemap_index.xml&gt;

    kindly guide me

    Alberto
    Rank Math business

    Hello,

    I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘google not indexed my sitemap url’ is closed to new replies.