Google Console issue

#1113179
  • Resolved John
    Rank Math free

    Hello there,
    When we connect our accounts to the Google search dashboard, Rankmath does not show the URL. The screen appears blank or gray.
    You can use Final grade calculator to access it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with connecting your Google Search Console account to Rank Math. It sounds like there may be a problem with how the connection is established or how the data is being fetched.

    Here are a few steps you can try to resolve this issue:

    1. Ensure Proper Connection: Make sure that your website is connected to the correct Google Search Console property. You can do this by going to Rank Math SEO → General Settings → Analytics and checking if your site is listed under the Site drop-down list.

    2. Reconnect Your Google Account: If the site is not listed or the screen remains blank, try disconnecting and reconnecting your Google account. You can do this by navigating to Rank Math SEO → Dashboard → Help and clicking on Disconnect Account. After that, reconnect your account by clicking Connect Now.

    3. Check for Updates: Ensure that you are using the latest version of Rank Math. Sometimes, updating the plugin can resolve connectivity issues.

    4. Rebuild Index for Analytics: Go to Rank Math SEO → Status & Tools → Database Tools and select Rebuild Index for Analytics. This can help refresh the data being pulled from Google.

    5. Use URL-Prefix Property: If you are using a domain property in Google Search Console, consider switching to a URL-prefix property, as Rank Math fully supports fetching data from URL-prefix properties.

    If these steps do not resolve the issue, please reply to this ticket with any error messages you might see or additional details about what happens when you try to connect. A human agent from our support team will then take over and assist you further.

    Thank you for bringing this concern to our attention!

    Sources:
    How to Connect Your Google Account With Rank Math SEO » Rank Math

    Hello,

    We’ve already replied to that ticket on this issue. Please refer to this ticket:
    https://support.rankmath.com/ticket/technical-error-3/?view=all

    We are closing this ticket to avoid duplicate replies.

    Looking forward to helping you there.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Google Console issue’ is closed to new replies.