Technical Error

#1113181
  • John

    1 week, 5 days ago

    Rank Math free

    Hello there,
    When we connect our accounts to the Google search dashboard, Rankmath does not show the URL. The screen appears blank or gray.
    You can use Doujindesu manga reader to access it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 week, 5 days ago

    Hello,

    We apologize for the issue you are facing with Rank Math not displaying the URL in the Google Search Dashboard. It sounds like there may be a connection issue or a glitch in fetching the data.

    Here are a few steps you can try to resolve this:

    1. Test Connections: Go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option. This will help you check if Rank Math is properly connected to your Google account. A green signal indicates a valid connection, while a red signal indicates an issue.
      Test connections

    2. Reconnect Your Google Account: If you see a red signal, please reconnect your Google account by following the prompts in the same section.
      Reconnect Search Console connection

    3. Check Permissions: Ensure that Rank Math has the necessary permissions in your Google account. You can check this by going to your Google Account permissions here and ensuring Rank Math SEO is listed and has access.
      Remove Access to Rank Math SEO

    4. Update Rank Math: Make sure you are using the latest version of Rank Math. Sometimes, updating the plugin can resolve such issues.

    If these steps do not resolve the issue, please reply to this ticket with any error messages you might be seeing or additional details about the problem, and a human agent from our support team will assist you further.

    Thank you for bringing this to our attention!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Rakibuzzaman Siam

    1 week, 3 days ago

    Hello,

    Thank you for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps below and see if that works for you.
     
    1. Please make sure that you have verified your website on Google Search Console. If not, follow this guide: https://rankmath.com/kb/google-site-verification/
     
    Also, make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
     
    2. After that, please remove RankMath’s app from your Google apps permissions by following this guideline: https://myaccount.google.com/permissions
     
    3. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.
     
    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.
     
    Let us know how it goes. Looking forward to helping you.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this ticket.