google can’t find my sitemap

#313799
  • Resolved Marketing Kreacasa
    Rank Math free

    hi,
    when i add my sitemap for post or page in the search console i see the error

    impossible to recover

    i tryied to refresh the permalink but without success

    what can i do?

    if it’s useful i can create a temporary user

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share the URL of your sitemap in the sensitive data section so we can check and assist you further?

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thanks for the additional information.

    I checked the status of your sitemap URL on https://httpstatus.io/ and sitemap validator, and it showed a status code of 200:

    Request you to please flush the sitemap cache by following this screencast.

    Clear your website’s cache and remove all the sitemaps from your Google Search Console account, and then submit only the main sitemap (your-domain.com/sitemap_index.xml) (please ensure to replace “your-domain.com” with your actual domain).

    Please exclude sitemaps from caching, to do so follow the steps from this Knowledge Base article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Please let us know how that goes. Looking forward to helping you further.

    Thank you

    thank you

    but can you check the status of this sitemap?

    Anas
    Rank Math business

    Hello,

    The www variations of your sitemap URL are returning a blank page.

    Please ensure that only 1 version of the sitemap is working (200 status), and the rest are redirecting to it.

    Please follow the steps in this link:
    https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#5-check-for-the-correct-version-of-the-sitemap and redirect to the correct version.

    Once done, clear your website cache and resubmit the sitemap in the Search Console.

    Hope that helps.

    Thank you.

    there is only one version, i use krea.casa without www

    where do you see it?

    you mean that i must use only one type of sitemap?

    Prabhat
    Rank Math agency

    Hello,

    I tested the variations of your website using https://httpstatus.io/ and two variations are retuning 200 status:

    Except for the preferred variation (which should return only a 200 status), all the non-preferred variations of the website should redirect to the preferred variation and return a 301 + 200 status.

    Please follow the guide shared by my colleague to fix this issue. You can also get in touch with your web host regarding this.

    Once this is fixed, please follow the below steps and see if that fixes the issue:
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. Clear your website’s cache and remove all the sitemaps from your Google Search Console account, and then submit only the main sitemap: /sitemap_index.xml.

    Further, give Google some time to crawl your website again and see if the issue gets fixed.

    Hope this helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘google can’t find my sitemap’ is closed to new replies.